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Mother-Daughter Duo Cares for Northborough Residents

Mother and daughter team at Whitney Place at Northborough recently received the FDA-approved Pzifer COVID-19 vaccine. The pair started working in Northborough in 2020—ready to make a difference in Residents’ lives.

Diane Root, Resident engagement assistant at Whitney Place at Northborough, started her new career in senior living in the summer of 2020. She referred her daughter, Stephanie Root, to apply as a dining server in the community late in 2020.


Diane previously worked in the high-tech marketing industry, but “always had a passion to work with seniors.” Diane explains, “I took care of my elderly parents during the last years of their lives. In 2020, there was such a need to support and care for seniors, and I knew I needed to do something.”

Diane acknowledges she was hesitant to work in an assisted living community at first, but that reluctance quickly dissipated when she got to know the Residents.

“As a result of the pandemic, the engagement department spends a lot of one-on-one time with Residents. It is my absolute favorite part of the job—I want to check in on them to see how they’re doing. When they need someone to talk to or socialize with, I love being that person for them,” says Diane.

Diane’s daughter Stephanie explains that she has worked in food service in the past, but her role at Whitney Place is different.

“I have an opportunity to positively impact the Residents,” says Stephanie. “It’s nice to be there for them and provide a sense of security and familiarity.”

Stephanie continues, “I’m so thankful to have access and opportunity to receive the vaccine. It’s the first step in ending this pandemic.”

“It was such a relief to get the vaccine,” says Diane. “By getting the vaccine, we’re eliminating a potential risk for the Residents—I’m hopeful that this is the beginning of the end of an awful pandemic.”

SALMON Health and Retirement