Transitioning a loved one from their home into a care facility is emotionally challenging. From first contact with Steph, we felt at ease with our choice and comfortable with our decision. We liked that Whitney Place offers a respite stay on a temporary basis to see if this setting fits our loved one’s needs. We also know that as she progresses in age and her health needs change, we can access the other facilities on the Westborough campus to meet her needs. It’s terrible getting old. We are fortunate that we have the resources to provide our loved one with high quality care at Whitney Place as she transitions into her final stage of life. It’s hard getting old, and even harder watching someone you love get old. The people at Whitney know this and help you get through it.
The nursing staff is very hands on. Over the past two months, our loved one’s day-to-day care needs have changed. The compassion, kindness, and honesty from the nursing team is so appreciated. They’re walking us through all of the medical challenges even when we are frustrated and sad making sure the appropriate care plan is in place (they are able to adjust quickly to meet the changing needs of our loved one).
And there are no words to describe the love the PCAs (personal care aids) have for all of the residents. Not only do we know what they do for our loved one, but it’s evident how much they do for every resident on the floor. It’s nice to know these ladies are in charge of executing the care plan because they are special people who truly care.
Oh, and the food is very good. Haven’t had a single complaint about the choices. Seems to have lots of variety.
I don’t know how the staff at Whitney Place do what they do. It’s nice knowing that our loved one is safe and getting the care she needs.
